Terms & Conditions

Last updated: 03. 07. 2026

1. General Information

These Terms & Conditions govern the use of the website https://harunaru.eu and the
purchase of products through our online store.

The seller is:

Bramasole Prague s.r.o.
Oldřichova 506/14
128 00 Praha – Nusle
ID 04741439
VAT ID CZ04741439
email: info@harunaru.eu

By using this website or placing an order, you agree to these Terms & Conditions.

2. Products

We strive to ensure that all product descriptions, images and prices are accurate.
However:

  • Product images are for illustrative purposes only.
  • Packaging may vary from the images shown.
  • Minor differences caused by manufacturers do not constitute defects.

3. Orders

When placing an order, you confirm that:

  • You are at least 18 years old or have permission from a parent or legal guardian.
  • The information provided is accurate and complete.

An order confirmation email does not constitute acceptance of the order.
A purchase contract is concluded once your order has been accepted and dispatched.

4. Prices

All prices displayed on the website include VAT where applicable.

Shipping costs are shown during checkout before payment.

We reserve the right to change prices at any time before an order is placed.

5. Payment

Payments are securely processed through the payment methods available during
checkout.

We do not store complete payment card information.

Orders will only be processed after successful payment unless another payment
method has been agreed.

6. Shipping

We currently ship to selected European countries.

Estimated delivery times are provided for guidance only and are not guaranteed.

We are not responsible for delays caused by:

  • shipping carriers
  • customs authorities
  • force majeure
  • incorrect delivery information provided by the customer

7. Returns and Right of Withdrawal

Consumers have the right to withdraw from the purchase within 14 days of receiving the goods in accordance with applicable European consumer protection laws.

Returned products must:

  • be unused
  • be in their original packaging
  • include all accessories

For hygiene and safety reasons, opened cosmetic products cannot be returned unless they are defective or required by applicable law.

To request a return, please contact: info@harunaru.eu

8. Damaged or Incorrect Products

If you receive a damaged, defective or incorrect item, please contact us within a reasonable period after delivery.

Please include:

  • your order number
  • photographs of the product
  • photographs of the packaging (if applicable)

We will review the claim and offer an appropriate solution.

9. Product Information

Our cosmetic products are intended for external use only unless otherwise stated.
Please read the product instructions before use.
Customers are responsible for checking the ingredient list for possible allergies.
If irritation occurs, discontinue use immediately and consult a healthcare professional if necessary.

10. Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for:

  • indirect damages
  • consequential losses
  • delays beyond our reasonable control

Nothing in these Terms limits any statutory consumer rights.

11. Intellectual Property

All website content, including:

  • text
  • images
  • graphics
  • logos
  • product descriptions

is the property of Bramasole Prague s.r.o. or its licensors and may not be copied or reproduced without prior written permission.

12. Privacy

Personal data is processed in accordance with our Privacy Policy.

13. Governing Law

These Terms & Conditions are governed by the laws of the Czech Republic and applicable European Union legislation.
Any disputes shall be subject to the jurisdiction of the competent courts of the Czech Republic unless mandatory consumer protection laws provide otherwise.

14. Changes to These Terms

We reserve the right to amend these Terms & Conditions at any time.
The latest version will always be published on this website.